Confirm core business details and how callers should understand your company.
List the team members who should receive call summaries, booking notes, and alerts.
Define what people call about and what information should be collected before booking.
Tell the receptionist when it can offer times and when a human should review the request.
Capture the current tools and data sources that should inform appointment handling.
Shape how the AI sounds, what it should say, and when it should stop and escalate.
Add answers and policies the receptionist can use without waiting for staff.
Map where each call outcome should go after Aizovia captures it.
Set who receives what after a call, booking, cancellation, or urgent request.
Prepare the final testing details before moving from visual sandbox into a real build.
Ready to start?
